If you cannot remember your password, choose the link, Forgot Password to reset your password from the login page or Services page. You will be asked to enter an email address. (Note: The email address has to be the same one with which you have registered.) Within a couple of minutes, you will receive an email from info@teranetexpress.ca with your new temporary password. You will need to login with the temporary password and then change it back to a new one.
Note: If you do not receive an email with the temporary password, first ensure that it is not in any assigned folder or in your junk folder. If there is nothing, you can either send us a request or email to let us know.