If you have tried more than 5 times, it means that your account is locked. You need to contact Customer Service by either:
- Submitting a request; or
- Sending an email at info@teranetexpress.ca
Some Quick Tips:
- Ensure that your email and password are correct (Note: The fields are case-sensitive.)
- Ensure that there are no blank spaces if you are copying and pasting the information
- If it is your password that is causing an issue, you can always reset it by clicking on the Forgot Password link on the login page
- f you can not remember your email address, contact Teranet eXpress® Customer Service at info@teranetexpress.ca