The Account Holder Representative (AHR) can grant or revoke access through Teraview by following these steps below.
- From the toolbar icons at the top of the screen, select the Administration icon .
The Administration Pane opens.
- Under the Account Management section, select Account Administration.
The Account Administration section displays.
3. In the Users section, select the name of the user for whom you'd like to grant or revoke access - or enter the full name of the user in the Name field and select the Search button.
4. To the right of the user name, select the User Details button.
The User Details window opens.
5. In the User Details window, under User Authorization options, use the appropriate checkbox to allow access. Deselect the box to revoke access.
6. Select Save.
A confirmation message appears.
7. Select OK to close.
NOTE: If you as an AHR do not have a Teraview license, then you will need to complete Form 200 and email it to admin@teraview.ca to grant or revoke access.
The Account Holder Representative (AHR) also has the ability to restrict users from producing detailed online reports. To restrict this access, the Application to Restrict Access to Teraview® Online Reports Form 400 is required.